Our Services
Disability Aviation and Maritime supports inclusive air and sea travel through expert training, audits, consultancy, and executive support. We help organizations remove barriers, enhance customer experience, support sensory needs—and so much more to ensure truly accessible journeys for all.
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Accessibility & Inclusion Services
Policy Development & Advocacy
Advocates for inclusive travel policies within aviation and maritime sectors.
Barrier Identification
Reviews customer journeys to identify physical, sensory, and communication barriers.
Consultancy Services
Provides expert advice to travel companies on making services more accessible.
Sensory Processing Consultation
Supports travelers with neurodivergent needs, such as autism, ADHD, PTSD, or sensory processing differences.
Training & Education
Staff Training Programs
Tailored training for front-line and managerial staff to improve disability awareness and practical support.
Onboard & Terminal Procedures Guidance
Helps organizations design processes that accommodate a wide range of needs from check-in to disembarkation.
Customer Experience Workshops
Focuses on empathy, understanding, and best practices for inclusive service delivery.
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Industry Collaboration
Airlines & Airports
Partners with carriers and terminals to improve infrastructure and staff readiness.
Cruise & Maritime Services
Works with ports and cruise lines to enhance passenger accessibility onboard and in port environments.
Supplier Accreditation
Assesses and accredits third-party providers (e.g., ground handlers, shuttle services) for accessibility excellence.
Audits & Practical Support
Accessibility Audits
In-depth reviews of physical spaces, digital platforms, and customer journeys to assess and improve accessibility.
Journey Mapping & Risk Assessment
Identifies stress points or barriers in the travel process for passengers with disabilities.
Support Tools & Resources
Offers visual guides, checklists, and travel tips to assist passengers and staff.
Pre-Travel Consultation
Personalized advice and planning support for individuals or families with additional travel needs.
Executive Support Line
Direct Access to Expert Advice
Our Executive Support Line provides senior leaders and travel decision-makers with priority access to specialist guidance on accessibility challenges, urgent queries, and best-practice implementation.
Real-Time, Confidential Support
Designed for executives navigating complex accessibility or inclusion decisions, especially during high-pressure or time-sensitive situations.
And so much more
Disability Aviation and Maritime supports inclusive air and sea travel through expert training, audits, consultancy, and executive support.
We help organizations remove barriers, enhance customer experience, support sensory needs—and so much more to ensure truly accessible journeys for all.
If you don’t see the service you’re looking for, get in touch—we do so much, it’s not possible to list everything we offer.
Disability Aviation seal of approval
Serves as a prestigious recognition for companies and organizations that demonstrate exceptional commitment to improving accessibility and inclusivity within the aviation and maritime industries. This recognition is awarded to those who implement effective policies, procedures, and services that support passengers with disabilities, ensuring their travel experience is safe, comfortable, and dignified.
